Returns Policy

You may return most new, unopened items bought from any of our online stores within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item purchased via our online stores, simply contact us at:

Claymore Projects Scotland Ltd, Suite 10, Ayrshire Innovation Centre,
2 Cockburn Place,Riverside Business Park, Irvine, Scotland KA11 5DA
Tel: +44 (0)1294 233 713 | Email: info@theclaymoreproject.com